Program Administrative Assistant

Status: Full time, 40 hours/week, $52,000 per year

Reports To: Program Manager - Senior Home Repair

Location: 434 Jamaicaway, Jamaica Plain, MA

Job Summary:

The Senior Home Repair/Falls Prevention Program Administrative Assistant provides support to the Program Manager and Specialist with client relations and management, and processing of necessary paperwork for program reporting, funding and compliance.

Responsibilities:

  • Act as the intake screener for elders applying for ESAC’s housing assistance programs; providing general information and referrals to applicants as needed 

  • Type routine correspondence as part of the Senior Home Repair and Falls Prevention Programs   

  • Maintain Client records, case notes and monthly statistics using the City of Boston’s Salesforce Database Program, as well as any other necessary paperwork for program reporting 

  • Assist seniors in completing applications for funding through Department of Neighborhood Development programs 

  • Share after hours/weekend on-call rotation for the Mayor’s Hotline for senior emergency calls 

  • Any other duties that may be assigned to sufficiently run the program

Qualifications:

  • Bilingual - Spanish speaker preferred 

  • Minimum of 2 years administrative experience  

  • Strong organizational skills, effective time management skills and the ability to prioritize work 

  • Excellent written and verbal communication skills 

  • Great Customer Service skills and pleasant phone manner 

  • Knowledge of office management systems and procedures 

  • Proficiency in MS Office Programs and office equipment; comfortable adapting to new technology 

  • Ability to draft and proofread correspondence and other documents as directed 

Job Type: Full-time

Pay: $52,000.00 per year

Benefits:

  • 401(k)

  • Health insurance

  • Dental insurance

  • Vision Insurance

  • Life insurance

  • Paid time off

Schedule:

  • Day shift

  • Monday to Friday

Application Question(s):

  • Do you have experience working with low income elders seeking housing?

Work Location: One location

Please send cover letter and resume to Stephen Laliberte.

Posted: July 3, 2023